Now Hiring - Inside Sales Supervisor in Laconia, NH

New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.

A part of NHBB since 1964, NHBB's Astro Division is based in New Hampshire's Lakes Region, a place defined by the natural splendor of the many lakes, ponds and rivers found here.

To Learn More about our company, click the links below:

Our company history

Who we are

Our parent company

Our global affiliates.

Our sustainability efforts

Health and well being offerings

We are always on the lookout for outstanding individuals with a strong work ethic, creative spirit and positive attitude. If you have what it takes to be successful and Our NHBB Values speak to you, apply now.

Inside Sales Supervisor

Laconia, New Hampshire, United States

Occupational Summary:

This position is primarily responsible to supervise the inside sales staff to insure that NHBB meets the needs of the customers and implement management policy as directed by the Sales Manager.

Essential Functions:

Supervise insides sales staff to insure they are providing optimum customer service to NHBB customers and are obtaining bookings to support the division goals/objectives

Position is responsible for effective and efficient handling of customer calls, order entry, quoting and expediting.

Responsible for resolution of customer complaints and invoice issues.

Efficiently and accurately managing customer demand with our backlog and production capabilities.

Collaborate with other internal support functions, such as outside sales, engineering, and production personnel.

Must collaborate/participate in goals and strategy to help to meet department and company goals.

Proactively seek to understand business needs and provide relevant, data driven solutions.

Support the Sales Manager and Outside Field Sales as needed.

Requirements:

Education:

Bachelor's Degree in business or closely related field preferred.

Experience:

Position requires 2-4 years supervisory experience.

Proficient with Microsoft office Products (PowerPoint/Word/Excel).

High level of analytical competency and math skills demonstrated through professional accomplishments; demonstrated ability to effectively organize and interpret data.

Must be proficient with excel, specifically: spread sheet management, pivot tables and V look up capabilities.

Job Skills/Abilities:

Ability to solve practical problems and deal with a variety of changing situations. Strong communication and interpersonal skills with shop floor supervision and support functions.

Ability to handle multiple projects and daily activities.

Limited travel may be required to meet with customers.

Excellent verbal and written communication skills are essential, along with the ability to build and maintain trusted relationships with a diverse group of clients, team members, and managers.

Proficient with Microsoft office Products (PowerPoint/Word/Excel).

Ability to solve practical problems and deal with a variety of changing situations.

Ability to handle multiple projects and daily activities.

Must be organized, resourceful, self-motivated and able to work independently.

Other Requirements:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Must be able to be flexible and respond to the changing needs of the organization.

All positions require successful completion of a pre-hire drug screen and background check.

WORKING HOURS: 8:00 a.m. to 5:00 p.m. (Or as assigned)

Note: Physical job requirements may include:

Depending on the position, physical requirements may include standing, use of hands to carry out job functions as well as lifting, carrying, bending, walking, pushing, pulling and stooping during the course of the job.

Disclaimer:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description doesn't constitute a contract of employment and the company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, knowledge, skills and abilities required for this job. These are the minimum requirements; employees must also demonstrate good interpersonal skills, proper attitude and professionalism, acceptable attendance and work behaviors - at a minimum.

New Hampshire Ball Bearings, Inc is an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including orientation or gender identity, national origin, disability, protected veteran status or any other characteristic protected by federal, state or local law.